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FAQ

1. How long is the order processing time ?

10-15 business days for all major cities of India, For rest of the India it takes 15-18 business days.

2. What are the delivery charges to my location ?

FREE Shipping on orders above Rs.1000. For orders less than Rs 1000, shipping charges of 99 Rs will be applicable. Cash on Delivery :- Rs 150 will be charged extra.

Yes, we have a 7 days (from the date of delivery) returns policy on all products except below categories due to hygiene issues e.g. lingerie, swimwear, cosmetics etc. For details please go through the refund policy.

3. Do you accept returns?

4. I have paid via cash on delivery, how will I get my refund?

Amount will be refunded only through online transactions in your account.

5. My order has failed but my money has been debited from my account. Now what should I do?

Please e-mail us on arora.anu1582@gmail.com with your purchased order number or transaction ID. We will immediately process the order so that you get your product as soon as possible.

6. How can I Track my order status?

You will receive the mail regarding your shipment details and tracking id will be provided along with the tracking URL of the courier service. Also you may visit order history page to see tracking details of your order.

7. How can I cancel or change my order?

Just drop an email to arora.anu1582@gmail.com with reference number of your purchase order. In case we have not shipped it yet, we will cancel your order, else you will have to send it back to us and we will offer you a refund or exchange

8. Does Fundodeals provide cash on delivery in my city?

We offer cash on delivery (COD) to many locations in India depending on the pin code. The website will automatically give you the option of COD if the pin code is served through this facility or else you can email us your area PIN code on arora.anu1582@gmail.com so that we can check and revert u.

9. I have paid via net banking/debit/credit card, how will I get refund?

We shall be refunding money back into the same account via which you had paid for your purchase.

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